Quick answer
Use this guide to understand training school, prepare the right records, and complete the workflow in 5 clear steps.
Start here
What this guide helps you do
- You run internal or client-facing guard training programs.
- You need attendance-backed certificate issuance.
- You need renewal reminders for expiring credentials.
Access
Before you start
What you can view or change depends on your Arcova role. If a button or page in this guide is missing, ask an account administrator to check your access.
- Training admins publish courses and sessions.
- Instructors manage attendance and completion results.
- Students can access only classes and certificates tied to their account.
Know the pieces
What Arcova keeps track of
These are the records you will see in this area. You do not need to memorize them—use this list when a field or status is unfamiliar.
Course
Template for training outcomes and curriculum.
- Information you will see
- Duration, prerequisites, certification mapping.
- Statuses it can move through
- Draft, published, retired.
Class Session
Scheduled offering of a course with instructor and seats.
- Information you will see
- Start and end times, location, capacity, roster.
- Statuses it can move through
- Scheduled, in progress, completed, cancelled.
Enrollment
Links student to class session.
- Information you will see
- Enrollment status, payment state, completion outcome.
- Statuses it can move through
- Pending, confirmed, attended, failed, withdrawn.
Certificate
Issued from successful enrollment and mapped to compliance.
- Information you will see
- Issue date, expiry date, verification token.
- Statuses it can move through
- Issued, expiring, expired, revoked.
Step by step
Follow the workflow
- 1
Publish a course with completion requirements and certificate mapping.
- 2
Create class sessions with instructor, dates, and seat limits.
- 3
Enroll students and track attendance across all sessions.
- 4
Record completion outcome and issue certificates.
- 5
Sync certificate lifecycle to compliance requirements.
Arcova in the background
What happens automatically
Arcova may update connected records, notify the right people, or check rules while you work.
Updates after a change
Other records that may change when you save or approve work.
- Certificate issuance updates compliance eligibility.
- Class cancellation triggers enrollment status updates and notifications.
- Attendance edits are logged for audit review.
Who gets notified
Messages Arcova may send during this workflow.
- Students receive enrollment confirmation and schedule reminders.
- Instructors receive roster updates and attendance deadlines.
- Managers receive expiring certificate alerts.
Checks Arcova performs
Rules and safeguards that may run before an action is completed.
- Completion can auto-issue certificates based on passing rules.
- Certificate expiry feeds compliance warning queues.
- Waitlist promotion can auto-fill cancelled seats.
See it in context
A practical example
Situation
Company runs an annual baton certification renewal for 40 officers.
- 1
Training admin schedules two sessions with 20 seats each.
- 2
Officers enroll from employee portal and receive reminders.
- 3
Instructor records attendance and practical test outcomes.
- 4
Passing enrollments trigger certificate issuance.
- 5
Compliance module updates credential status for qualified officers.
Expected result
Renewals are complete with verifiable attendance and synced compliance records.
Avoid rework
Common problems to check
- Editing a certificate template does not rewrite already-issued certificates.
- Session timezone mismatch can shift attendance cutoffs.
- Manual pass overrides require reviewer permissions and are audited.
- Enrollment refunds do not auto-remove historical attendance evidence.
Could not find the answer?
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