This guide includes
Product steps, setup guidance, and a final check
You will work in
Scheduling
Prepare
Before you start
Check your access
Make sure you can open the Scheduling area and edit the records used in this guide. If an action is missing, ask an account administrator to review your role.
In the product
Do this in Arcova
- 1
Open the schedule
Go to Scheduling, then open Command Center.
- 2
Create the coverage
Select Create Shift for one shift or Bulk Create for several. Choose the client site, post, date, start time, and end time, then save the draft.
- 3
Assign an officer
Open the draft shift, select Assign Guard, review the eligible officers, and confirm the assignment.
- 4
Publish the shift
Review any conflict or qualification warning, then select Publish. Use Publish All when you are working with a reviewed group of drafts.
- 5
Confirm the result
Return to Command Center and make sure the shift is no longer shown as draft or unfilled.
Recommended setup
Define sites, posts, and required staffing
- 1
Set site and post context before creating shifts.
- 2
Attach role and qualification requirements to avoid invalid assignments.
- 3
Confirm timezone and recurrence settings for each coverage block.
Recommended setup
Publish shifts and assign officers
- 1
Create one-time or recurring shifts for active sites.
- 2
Assign qualified officers or open shifts for claim workflows.
- 3
Resolve conflicts and overtime risk before finalizing assignments.
Recommended setup
Monitor execution and approve worked time
- 1
Track late starts and call-offs during active coverage windows.
- 2
Approve time entries so records are ready for payroll and billing.
- 3
Review exception trends weekly to reduce recurring scheduling friction.
Final check
You are done when
The required shifts are published, every filled shift has an eligible officer, and any remaining open coverage is clearly visible.
Something does not match what you see?
Include the page, the step, and any message you received.