Community Security Portal

Gate security that actually screens threats.

Visitor check-ins screened against BOLOs and trespass records. Every entry logged. Residents pre-register guests from their phone. Admins see everything in real time.

No credit card. No hardware. 30-day pilot alongside your current system.

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Admin Dashboard — real-time security status, visitor activity, and attention items

Inside the platform

Every screen, built for a specific job.

Guard Portal

An operational workstation, not a visitor list.

Guards see everything they need to make fast, informed access decisions from one screen. Live search across residents, vendors, and visitors. BOLO alerts front and center. Incident stats at a glance. Check-in, deny, or escalate — in seconds.

  • Live search across all community entities
  • BOLO and trespasser alerts on the dashboard
  • Visitor check-in/out with walk-in registration
  • Shift stats — denials, check-ins, violations, incidents
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Guard Access Control — real-time operational workstation with search, screening, and check-in
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Guard Visitor Management — expected visitors, check-in status, and walk-in registration
Visitor Management

Pre-registered, walked in, or denied — every visitor tracked.

Residents pre-register guests with a pass code. Guards check them in with a tap. Walk-ins are registered on the spot. Every check-in runs against your BOLO and trespass list automatically. Nothing gets through without a record.

  • Pass code verification at the gate
  • Walk-in registration in seconds
  • Automatic screening against BOLOs and bans
  • Host resident notified on arrival
Threat Screening

BOLOs and trespassers flagged before they get through the gate.

Create trespasser records with photos and structured name fields. When a guard checks someone in, the system matches against every active BOLO and trespass record. Matches surface an alert with the photo — before entry is ever granted.

No other community platform does this.

Gate Sentry, BuildingLink, and Condo Control have no automatic screening pipeline. Arcova is the only platform that checks every visitor against a threat database at check-in.

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BOLO Alert — threat match surfaced during visitor check-in with photo and details
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Visitor Management — pre-registered guests, walk-ins, and check-in status
Admin Portal

Complete visibility into every gate interaction.

Property managers and board admins see everything — visitor logs, access patterns, incidents, violations, and vendor activity. Bulk import residents from Excel. Export access logs for board meetings. No more asking the guard what happened.

  • Real-time dashboard with security status
  • Access logs with daily views and CSV export
  • Resident, unit, vehicle, vendor management
  • Bulk import from a single Excel workbook
Audit Trail

"What happened at the gate last Tuesday at 2am?" — answered in seconds.

Every entry, exit, and denial logged with the guard on duty, the gate, timestamp, visitor details, and the access decision. Daily views, search, and CSV export for board meetings and compliance reporting.

  • Every entry and denial timestamped
  • Guard, gate, and visitor details captured
  • Daily summaries for board reporting
  • CSV export for compliance audits
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Access Logs — complete audit trail of every entry, exit, and denial
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Resident Directory — full community database with unit assignments
Community Data

Your entire community in one place. Imported in minutes.

Residents, units, vehicles, and vendors — all managed from one directory. Bulk import from a single Excel workbook with preflight validation. Onboard a 250-unit community in under an hour. No manual data entry.

  • Single Excel workbook bulk import
  • Residents linked to units and vehicles
  • Vendor approval with employee tracking
  • Account creation with welcome emails

Three portals, one platform

Every role gets exactly what they need.

Guard Portal

Make access decisions in seconds, not minutes.

  • BOLO & trespasser auto-screening
  • Cross-entity person search
  • Visitor check-in/out & walk-ins
  • Incident & violation reporting
  • Shift journal & guard handoff
  • Entity notes shared across shifts

Resident Portal

Two taps. Guest registered. Done.

  • Visitor pre-registration with pass codes
  • Vehicle registration & management
  • Guest arrival notifications
  • Violation acknowledgement & dispute
  • Household member management
  • One-tap gate phone call

Admin Portal

See everything. Control everything.

  • Real-time security dashboard
  • Resident, unit, vehicle, vendor CRUD
  • Bulk import with Excel templates
  • Access logs & daily reporting
  • Vendor approval workflows
  • Incident & violation lifecycle
Resident mobile portal — Add a Guest and Call the Gate

Resident mobile experience

Two buttons above the fold. That's it.

Residents don't want a dashboard. They want to add a guest and call the gate. Our mobile experience is built for that reality — large touch targets, fast actions, zero learning curve. Works on any phone, no app download required.

  • "Add a Guest" and "Call the Gate" — above the fold, always
  • Vehicle registration and household management one tap away
  • Guest arrival notifications pushed to their phone
  • Works in any mobile browser — no app store required
  • Emergency 911 button always accessible

How it works

Visitor arrival to verified entry. Under 30 seconds.

1

Visitor arrives at the gate

Guard opens the check-in screen. Pre-registered visitors give their pass code. Walk-ins are registered on the spot.

2

Guard captures identity

Name, vehicle, and purpose entered. The system instantly checks against every active BOLO and trespass record.

3

Threats surfaced before entry

Any match triggers an alert with the BOLO photo and details. The guard makes an informed access decision with full context.

4

Entry logged and visible everywhere

Visit timestamped with guard, gate, and unit. Appears in the access log, the admin dashboard, and the resident's visit history simultaneously.

Only in Arcova

Capabilities no other community platform has.

We built the security operations layer that visitor management tools ignore.

BOLO auto-screening

Every check-in matched against trespassers and BOLOs with photo alerts. No manual lookups.

Cross-entity person intel

One search returns resident, visitor, vendor, BOLO, ban status, and vehicle data.

Guard shift journal

Persistent notes between shifts. The next guard reads the journal before going on post.

Entity notes

Guards, admins, and staff add notes to any person or vendor. Notes visible across all roles.

Vendor lifecycle

Approval workflows, employee tracking, insurance monitoring, and scheduled access windows.

Bulk onboarding

Single Excel workbook imports residents, units, vehicles, and vendors. Preflight validation catches errors.

Before & after

What changes on day one.

Visitor screening

Guard calls the unit. BOLOs checked from memory.

Automatic screening against every BOLO at check-in.

Access records

Paper logs. Audits mean searching binders.

Digital audit trail. Searchable. Exportable. Instant.

Guest registration

Residents call the gate. Guards forget.

Residents register guests online. Guards see them before arrival.

Admin visibility

Incident reports on paper. Maybe.

Real-time dashboard. Access logs. Exportable reports.

Shift handoff

Verbal briefing. Intel lost between shifts.

Digital journal. Persistent notes. BOLO board.

Partner availability

Get Community Portal through your security provider.

Availability, onboarding, and pricing are handled through your security provider.

Residents

Self-service visitor pre-registration and access history.

Guards

Gate workflow, BOLO screening, shift journal, and handoff tools.

Admins

Community reporting, resident directory, vendors, and audit review.

Partners

Packaged by the security company that manages the site.

Contact your Arcova partner security company about Community Portal.

They can confirm availability and next steps.

Questions

Do we need hardware?

No. Arcova runs in the browser. Guards use a tablet at the gate. Residents use their phone. No callboxes, scanners, or servers.

Can we keep our existing security company?

Yes. Your guards log into the guard portal via browser. No integration needed. If they also use Arcova for workforce management, the platforms connect automatically.

How fast is onboarding?

Most communities are operational within a day. Upload your directory via bulk import, configure your gates, and you're live.

Multiple gates?

Supported. Each gate has its own guard workstation. All access data flows into the same dashboard and audit trail.

What about the 30-day pilot?

Run Arcova alongside your current system. Paper logs, another app, whatever. See the difference side by side. If you don't see the value, walk away.

Is data secure?

Enterprise-grade encryption. Role-based access. Full audit trail. Optional IP restrictions for the guard portal.

See how your community security runs in Arcova.

Show us your property. We'll show you the guard portal, resident portal, and admin tools working together — with your community's data.

No credit card. No hardware. Cancel anytime.