Add-on · CRM

Follow up from the deal record — not a personal inbox.

Arcova CRM keeps accounts, contacts, opportunities, proposal context, and activity history together so commercial next steps survive the ops day.

Operating record

Runs before the chain

  1. Shift cell

  2. Clock-in

  3. Time entry

  4. Invoice line

  5. Payout

CRM runs before the chain exists — it turns a prospect into the client and site a record can belong to.

See the whole chain

Where commercial follow-up falls apart

Ops always feels more urgent than the pipeline. When accounts, proposals, and next steps live in inboxes, deals cool while the desk fights fires.

Deal context fragments across people

A prospect calls, a proposal goes out, someone promises a follow-up — and the next person touching the deal starts half blind.

Coverage work kills sales discipline

Shift coverage and client fires always win the day. Without a shared next action on the record, good opportunities simply go quiet.

Outreach has no shared history

When follow-up leaves personal inboxes, managers cannot see what was sent, which version went out, or whether the deal is actually moving.

How it works

From account to next action on one record

Keep company, contacts, opportunity, proposal, and activity history together so commercial follow-up survives the ops day.

  1. 1

    Capture the account and opportunity

    Company, decision-makers, opportunity value, and next action live in one CRM workspace instead of side notes and spreadsheets.

  2. 2

    Attach proposal work to the deal

    Proposal context stays on the opportunity so the team can see what is in play without reconstructing the thread later.

  3. 3

    Log the commercial activity

    Notes, tasks, and outreach history stay attached to the account, contact, and opportunity record.

  4. 4

    Drive the next step from the timeline

    The shared activity history shows what happened last and what should happen next — before the deal cools off.

What sales and account teams actually use

A CRM built for how security companies actually sell, from first conversation through handoff.

Accounts, contacts, and opportunities

Manage the commercial picture in one place — who owns the relationship, what is open, and what the next action is.

Activity timeline on the deal

Notes, tasks, and commercial events stay visible so handoffs do not restart from zero.

Outbound history with the record

Sent communication stays on the relationship timeline so managers can review progress without asking for screenshots.

Same commercial moments. Shared context.

What changes when follow-up, proposals, and account history share one record.

Follow-up

Before

Outreach happens from personal inboxes. Managers cannot see what was sent or what should happen next.

With Arcova

Next actions, notes, and timeline history stay attached to the deal so the team knows the next step.

Proposal continuity

Before

Proposal status lives in side conversations and spreadsheets. The full story is hard to reconstruct later.

With Arcova

Proposal work stays on the opportunity so commercial context remains visible through handoffs.

Handoffs

Before

A new owner opens email and guesses where the relationship left off.

With Arcova

Account, contact, opportunity, and activity history open together — the next person starts with the record, not a scavenger hunt.

See commercial follow-up on one security CRM record.

Trace one real opportunity from first contact through proposal, follow-up, and account handoff.