Your clients still email you to ask what happened last night.
They want real-time visibility into who's on their property, what happened during the shift, and where their invoice stands. You're sending PDFs and hoping they don't call. Arcova gives every client their own portal — live schedules, incidents, invoices, and documents — so they see the value without asking.
Client portal:Included free·Access levels:Executive · Org · Site·Invoice access:Self-service
What changes with Arcova client management
Your clients get the visibility they're asking for. Your team stops being the middleman.
Client visibility
Before
Email or call your ops team to ask what happened
With Arcova
Self-service portal with live schedules, incidents, and documents
Reporting
Before
Manual PDF assembly from multiple systems
With Arcova
Automated report subscriptions delivered on schedule
Invoice access
Before
Client waits for emailed PDF, disputes by email
With Arcova
View, pay, and track invoices online with full line-item detail
RFP differentiator
Before
No client-facing technology to demonstrate
With Arcova
Show a branded portal during the proposal that most competitors can't match
The client portal your clients log into — live schedules, incidents, invoices, and documents.
The visibility gap that costs you contracts
Your competitor showed a client portal during the RFP. You showed a spreadsheet. The service quality was the same. They won.
Clients can't see what's happening
They don't know who's on site, whether patrols happened, or if the incident was resolved. They call you because there's no other way to find out. That's not a service problem — it's a visibility problem.
Reporting is manual and delayed
Your ops team spends hours assembling reports from different systems. By the time the client sees it, the information is a week old and the conversation has moved on.
Invoice disputes drag on
The client questions a line item. Your team digs through timesheets to find the source. Three emails later, you've spent more time explaining the charge than the charge is worth.
What your clients see when they log in
Three access levels — executive, organization, and site — each showing exactly what that person needs.
Executive dashboard
Cross-site KPIs, coverage rates, and billing summaries for multi-site clients who manage security across a portfolio.
Organization overview
All sites under one view — invoices, payments, credits, documents, and user management for the organization admin.
Site dashboard
Site-specific KPIs, upcoming shifts, recent activity, and guard coverage for the site manager who cares about their property.
Invoices and payments
View invoice line items tied to approved shifts, pay by card or ACH, track payment history and outstanding balances.
Real-time messaging
Direct chat with your security team. No more lost emails or voicemails. Conversation history preserved for both sides.
A branded portal that wins contracts
Most security companies can't show a client portal during an RFP. You can. This is the feature that makes your 50-guard company look like a 500-guard enterprise.
Enterprise-grade client experience at any size
Your clients log into a portal with your branding, see real-time guard schedules, review GPS-verified attendance records, access incident reports with photos and timestamps, and pay invoices online. This isn't a future feature — it's included in every Arcova plan at no additional cost. When a prospect asks 'what technology do you use?' — this is what you show them.
Real-time schedule visibility
Clients see who's assigned, when shifts start, and live attendance status
Incident report access
Full incident history with photos, GPS coordinates, and resolution status
Automated report subscriptions
Clients subscribe to weekly or monthly reports delivered automatically
Manage clients, sites, and contracts from one place
The other side of client management — your internal tools for organizing client relationships.
Client organizations
Multi-site clients with contacts, service history, contract terms, and billing preferences organized in one record.
Sites and posts
Every site with its locations, post requirements, authorized guards, contract rates, and compliance requirements.
Contracts and rates
Contract terms, rate cards, billing rules, and holiday provisions that automatically resolve when shifts are created.
Connected system
Client management connects to everything
Client data flows through scheduling, billing, compliance, and field operations.
Transparent module pricing
$0 module fee
Client management and the client portal are included in every Arcova platform plan.
- Unlimited client organizations and sites
- Branded client portal with executive, org, and site access
- Self-service invoice viewing and online payments
- Real-time schedule and attendance visibility
- Incident report access with photos and GPS
- Automated report subscriptions
- Direct messaging between client and security team
- No per-client or per-site fees
Show your clients what enterprise security looks like.
Walk us through your client relationships. We'll show you the portal your clients will log into.