Platform · Scheduling

Coverage before the call tree starts.

Arcova Scheduling keeps post requirements, conflict checks, and call-off recovery on the same record — so open shifts get filled with qualified people, not the loudest reply.

Operating record

Creates this link

  1. Shift cell

  2. Clock-in

  3. Time entry

  4. Invoice line

  5. Payout

Scheduling creates the shift cell every later record hangs off.

See the whole chain
The Schedule Command Center — every location, post, and shift in one view.

The moments that break coverage

Schedulers still chase call trees, side-channel texts, and separate cert lists. Each slow answer is a gap your client sees before you do.

Call-offs turn into a fire drill

A guard calls off. Someone starts a manual list, sends individual texts, and hopes a replacement answers — with no shared recovery record.

Qualification gaps show up too late

An uncertified or unauthorized guard lands on a post. The miss surfaces in review or during a client audit, not at assignment time.

Replacement is assembled by hand

Who is qualified, available, within overtime policy, near the site, and already authorized? Without connected signals, the coordinator rebuilds that answer every time.

How it works

From post requirement to confirmed shift

One scheduling loop: requirements inherited from the post, conflicts checked before publish, recovery recorded when coverage breaks.

  1. 1

    Post requirements ride with the contract

    Certifications, billing rate, geofence, and authorization list live on the post. The schedule inherits them — no copy-paste into a separate sheet.

  2. 2

    Drafts respect the rules you already set

    Auto-fill and recommendations rank eligible guards using qualification, overtime, availability, and contract context. You review before anyone is notified.

  3. 3

    Conflicts surface before the shift goes live

    Assignments are checked against configured qualifications, overtime limits, double-bookings, and compliance requirements before guards are notified.

  4. 4

    Call-offs run a recorded recovery

    A guard submits in-app, impact is assessed, eligible replacements are ranked for review, and the recovery history stays with the shift.

  5. 5

    Approved time closes the loop

    Clock-ins are matched to the schedule, scored for risk, and approved or escalated. Approved entries feed payroll and billing without re-entry.

From call-off to qualified replacement

The same schedule serves the desk and the field — without rebuilding the week in a group chat.

Ranked replacement candidates

Open shifts show eligible guards with authorization, certifications, weekly hours, and required rest in one frame before you assign.

Open shifts guards can claim

Guards set availability and claim open shifts that match their qualifications, cutting routine fill work for coordinators.

Swaps with an approval trail

Request, target, approve — the swap stays in-app so supervisors are not the switchboard for every schedule change.

A call-off should not become a call tree.

What changes when assignment, recovery, and approved time share one record.

Filling an open shift

Before

A supervisor calls down a list, sends individual texts, and waits without a shared recovery record.

With Arcova

Ranked candidates show authorization, hours, and required rest so a coordinator can assign with a recorded decision.

Compliance checking

Before

Someone checks a binder or a separate spreadsheet. Misses happen. The client finds out later.

With Arcova

Assignments are checked when they are made. Expired or missing certs block confirmation and raise an alert.

Handling a call-off

Before

Guard calls a supervisor. No structured process. No audit trail if coverage fails.

With Arcova

In-app submit, impact assessment, and replacement workflow keep the recovery on the record.

Overtime visibility

Before

Overtime shows up on the payroll report after the shift already ran.

With Arcova

Overtime impact is visible before confirmation so schedulers can pick a lower-cost alternative in the same screen.

The moment a replacement decision gets easier

See ranked candidates with authorization, certifications, weekly hours, and required rest in the same frame as the assign action.

Arcova ranks replacement candidates by authorization, certifications, weekly hours, rest compliance, and availability before you assign.

See qualification-aware scheduling on your operation.

Test a real week of posts and call-offs. See how Arcova ranks qualified replacements before you change systems.