Add-on · Visitor Access
Replace the paper logbook before the client asks.
Arcova Visitor Access gives providers a digital lobby workflow — pre-registration, policy checks, guard decisions, and searchable history — that can be packaged as a client service.
Operating record
Attaches here
Shift cell
Clock-in
Time entry
Invoice line
Payout
Gate decisions made during a shift stay in the site’s searchable visit history.
See the whole chainWhere lobby access still depends on paper
Clients need visitor logging. Many still use binders. Guards reconstruct policy from memory while walk-ins stack up at the desk.
Paper logs create liability gaps
Names get misspelled, check-outs get skipped, and binders go missing. When a client asks who was on-site, the answer is a scavenger hunt.
Walk-ins stall the lobby
Without pre-registration, every arrival becomes a full interview at the desk — and the line behind them waits.
Access policy lives in someone's head
Allowed times, approved areas, and restrictions are unevenly enforced when the guard has to remember the rules instead of seeing them.
How it works
From pre-registration to closed visit
One lobby loop: register ahead when possible, check in at the desk, verify against policy, then close the visit on the record.
- 1
Pre-register before arrival
Hosts or visitors complete registration ahead of time. The guard sees the expected visitor and access rules before they pull up.
- 2
Arrive and check in
Walk-ins register at the desk; pre-registered visitors present a QR code or name. Identity confirmation happens in one screen.
- 3
Verify against access policy
The visit is checked against allowed times, approved areas, and active restrictions so the guard gets a clear decision, not a guess.
- 4
Log and close the visit
Check-out closes the event. Arrival, verification, and departure stay timestamped for reporting and client review.
From pre-registration to gate history
Separate surfaces keep lobby work moving — without losing the audit trail clients expect.
Guard desk with a clear decision
Process arrivals with policy prompts and exception handling — mobile-ready for the floor or the gate.
Searchable visitor history
Authorized clients can filter timestamped visits and export supported ranges instead of transcribing binders.
Packageable client service
Offer digital visitor access as a provider-managed add-on with pricing and scope confirmed in the Order Form.
Same lobby moments. Reviewable decisions.
What changes when check-in, policy, and visit history share one record.
Check-in
Before
Guard writes a name in a binder. Walk-ins hold up everyone behind them.
With Arcova
Pre-registered visitors check in with a QR code or name; walk-ins follow a guided digital flow.
Visitor records
Before
Paper logs are hard to search and easy to lose. There is no reliable on-site history.
With Arcova
Tracked visits stay timestamped and searchable, with check-in, check-out, and access decisions on the record.
Client reporting
Before
A prior visitor log request turns into manual transcription from paper into a spreadsheet.
With Arcova
Authorized clients filter recorded history and export supported date ranges from the admin portal.
Visitor Access connects to related workflows
Lobby events stay visible where operations and commercial teams need them.
See digital visitor access on a real lobby workflow.
Use a site that still runs on paper to test pre-registration, guard check-in, and visit history.